If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix. This hotfix might receive additional testing. Apply this hotfix only to systems that are experiencing the problem described in this article. However, this hotfix is intended to correct only the problem that is described in this article. ResolutionĪ supported hotfix is available from Microsoft. Therefore, Windows Explorer (Explorer.exe) may access an invalid memory address. This problem occurs because Windows Explorer (Explorer.exe) does not correctly verify a pointer that points to an item identifier list. Faulting application Explorer.EXE, version Number, time stamp Number, faulting module SHLWAPI.dll, version Number, time stamp Number, exception code 0xc0000005, fault offset Number, process id Number, application start time Number.
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